Sound Governance and Health-Focused Emphasis
The Board of Ósar and its subsidiaries recognizes the growing demands placed on companies regarding societal responsibility. The Board emphasizes sound governance and its continuous development and strengthening, as it lays the foundation for responsible management, sound decision-making, and reliable communications.
The group’s governance outlines how internal structure supports active and healthy governance guided by the group’s objectives. We aim to influence society, including the employees of the group, and help individuals maintain health and well-being and improve their quality of life. Our governance reflects these goals and is embodied in health-related emphases when it comes to policymaking, decision-making, goal-setting, and culture—both externally and internally.

Comprehensive Risk Management and Active Quality Control
Ósar’s operations are affected in various ways by external conditions. A major influence is that a significant portion lies within the regulated framework of the healthcare system. The operations are thus governed by laws, regulations, and public oversight, demanding rigorous practices in every respect.
Healthy governance includes risk management and control. Therefore, we place strong emphasis on integrated risk management and active quality control as part of daily operations.

“At Ósar, we emphasize comprehensive risk management to mitigate operational risks and ensure that risk-taking aligns with our risk policy and defined risk appetite.
Ósar’s risk policy is based on ISO 31000 principles. The policy supports consistent practices across Ósar and its subsidiaries and aims to identify, assess, measure, and manage operational risks. The main goal is to treat risks exceeding thresholds, prioritize mitigation actions, and ensure that all parties understand their roles, communication channels, and the importance of risk management.
Ósar’s and its subsidiaries’ operations involve various risks that require expertise and insights from diverse employees. The knowledge and experience of our staff are critical to effective risk management.”
Birta Ólafsdóttir, Head of Risk Management, Ósar

“At Ósar, we emphasize comprehensive risk management to mitigate operational risks and ensure that risk-taking aligns with our risk policy and defined risk appetite.
Ósar’s risk policy is based on ISO 31000 principles. The policy supports consistent practices across Ósar and its subsidiaries and aims to identify, assess, measure, and manage operational risks. The main goal is to treat risks exceeding thresholds, prioritize mitigation actions, and ensure that all parties understand their roles, communication channels, and the importance of risk management.
Ósar’s and its subsidiaries’ operations involve various risks that require expertise and insights from diverse employees. The knowledge and experience of our staff are critical to effective risk management.”
Birta Ólafsdóttir, Head of Risk Management, Ósar
Increased Emphasis on Cyber and Information Security
Europe has shaped new rules on cyber and information security, which we at Ósar have transformed into a strategy that we believe will yield real long-term success for the group.
Helga Björnsdóttir
Helga Björnsdóttir, lawyer and Data Protection Officer at Ósar, outlines the actions taken on cyber and information security and the resulting benefits.
Helga Björnsdóttir
Helga Björnsdóttir, lawyer and Data Protection Officer at Ósar, outlines the actions taken on cyber and information security and the resulting benefits.
We Choose Partners Who Align With Our Values
A changing landscape increasingly demands companies to create positive societal impacts through their supply chains. At Ósar, we want to show responsibility through action. We’ve adopted a policy on selecting partners who share the group’s values. To support this, we’ve prepared a Code of Conduct for our partners and set minimum safety requirements for those operating the group’s IT systems. This aims to clearly communicate our expectations to our partners.
By setting clear demands on ourselves and our partners, we aim to positively influence the supply chain and further contribute to our corporate responsibility.
Strengthened Security Infrastructure
We recognize that the data and information systems handled by our employees are among our most valuable operational assets. In 2024, we completed the implementation of SharePoint and took significant steps in the rollout of a CRM system, alongside other major improvement projects.
Breki Barkarson
Breki Barkarson, Director at Ósar’s IT Department, explains the department’s key projects and challenges in 2024.
Breki Barkarson
Breki Barkarson, Director at Ósar’s IT Department, explains the department’s key projects and challenges in 2024.
Investing in People
Our governance aims to create opportunities and space for employees to grow and thrive professionally and personally. That’s why we emphasize offering a wide range of education and training suited to a diverse workforce.
Sif Svavarsdóttir
Sif Svavarsdóttir, HR Specialist at Ósar, has led numerous projects in education and workplace improvement.
Sif Svavarsdóttir
Sif Svavarsdóttir, HR Specialist at Ósar, has led numerous projects in education and workplace improvement.
Workplace Equality and Improved Livelihoods
Ósar is home to a strong team of individuals from diverse backgrounds, with varied education and extensive experience. Our human capital is our most valuable asset, and we nurture it professionally and personally.
Í jafnréttisáætlun Ósa er lögð áhersla á jafnan rétt og jafna stöðu starfsfólks, óháð kyni. Tilgangur hennar er að tryggja
Jafnlaunastefna Ósa hf. er launastefna og nær til allra starfsmanna fyrirtækisins. Markmið jafnlaunastefnu er að tryggja að allt starfsfólk
Í árlegri launagreiningu fyrirtækisins, sem fram fór í nóvember 2024, mældist kynbundinn munur á heildarkjörum 0,18%, konum í vil. Niðurstöðurnar
Employee Satisfaction
Happy employees are key to success. At Ósar, we regularly measure employee satisfaction. In 2024, three surveys were conducted, producing an average score of 4.2 (out of 5), with a 73% response rate. Subscores and open-ended responses provide essential insight for improving the workplace.
Average results 2024
Average response rate 2024
Ósar’s Guiding Principles
Ósar’s guiding principles direct employee behavior and communication and help build a positive work culture. Developed collaboratively, they are as follows:
- We treat each other well
- We speak to people, not about them
- We listen attentively and show interest
- We speak our minds and choose the right time and place
- We care for one another and offer support
- We share ideas and welcome diverse viewpoints
- We create space to grow through communication
- We seize opportunities to praise each other
These principles guide us daily and have become a key part of communication and culture within the group.
